Privacy Policy

1. Introduction

Binmatter ("we", "our", or "us") is committed to protecting your privacy and ensuring you have a positive experience on our digital platforms. This Privacy Policy applies globally across our portfolio of original IPs, our websites, and select client applications operated under our infrastructure (including but not limited to Fiesta.live, Clasicos Karaoke, Trevly, Alabama Kitchen & Go, Indelek).

Because our Services span various types of applications (from interactive games to enterprise tools), specific data practices may vary. For the most granular details regarding a specific app, please consult the disclosures provided during its registration process.

2. Information We Collect

We collect information to provide better services to our users. The specific types of personal information we collect depend on how you interact with our applications:

• Account Data: Name, email address, username, and profile details provided voluntarily when creating an account.
• Device & Usage Data: IP address, unique device identifiers, operating system, app usage statistics, crash reports, and interaction timestamps collected automatically to ensure platform stability.
• Third-Party Data: Information received when you choose to link third-party accounts (such as Google, Apple, or social media networks) for authentication purposes.

3. How We Use Your Information

Binmatter uses the collected data for the following essential business purposes:

• To operate, maintain, and deliver the core functionality of our applications.
• To personalize user experiences and remember your preferences.
• To troubleshoot bugs, analyze performance metrics, and improve our software architecture.
• To communicate critical administrative messages, security alerts, and technical notices.
• To detect, prevent, and address technical issues, fraud, or violations of our Terms of Service.

4. Data Sharing and Third Parties

We do not sell your personal data to third parties. We only share your information in the following limited circumstances:

We may share data with trusted service providers who operate infrastructure on our behalf (such as secure cloud hosting and database providers). We may also integrate standard third-party SDKs for analytics and crash reporting. These providers are bound by strict confidentiality agreements.

We reserve the right to disclose your information if required to do so by law, court order, or governmental regulation, or to protect the rights, property, or safety of Binmatter, our users, or the public.

5. Data Security and Retention

We implement industry-standard technical and organizational measures to secure your personal data against unauthorized access, loss, or alteration. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once data is no longer needed, it is securely deleted or anonymized.

6. Children's Privacy

Our Services are generally intended for a general audience. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of consent in your jurisdiction) without verifiable parental consent.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected such data inadvertently, we will take steps to delete it from our servers.

7. Your Rights & Data Deletion

Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal data. You can permanently delete your account and associated data directly within the settings menu of our applications.

Alternatively, you can submit a formal deletion request through our dedicated Data Deletion portal. This action is irreversible.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our team at: